| | | Chris Koch | | 2010 | 44 articles |
| Page 1 of 1 | Previous | Next | CHRIS KOCH OCTOBER 1, 2010 13 questions about social media and thought leadership Earlier this week I participated in one of MarketingProfs’ TechChats (just do a Twitter search on the #TechChat hashtag to find the dialogue). It’s a warm-up for the great dialogues we’ll be having at MarketingProfs’ SocialTech conference later this month in San Jose, where I’ll be speaking about social media and the B2B buying process. If you’re in B2B marketing, you gotta go to this thing. All the top social media pros will be there and the focus will be all B2B. can’t wait. So they are all here for your enjoyment.) Please add your thoughts! Let’s get back to the basics. link]. link]. | CHRIS KOCH DECEMBER 28, 2010 15 things marketers should stop doing and thinking in 2011 Here’s a list of things I wish we would stop doing and thinking as of December 31 st : Social media. Social media cause people to waste time at work. Companies have a long and pointless history of resisting new forms of communication. From Facebook to email to putting telephones on employees’ desks (remember, the telephone started as a “consumer” communication technology, too), companies think that every new wave is going to lead to gajillions in lost productivity. Dude, this stuff isn’t heroin, okay? Guess what companies, people wasted time at work long before Facebook came along. don’t. | | | | | | | CHRIS KOCH NOVEMBER 5, 2010 Is the era of PR over? Among the many interesting ideas thrown around at ITSMA’s annual conference this week was that the era of PR is over. As in dead. Don’t do it anymore. First, let’s define what PR means from the perspective of the customer (i.e., a journalist) and the customer’s customer (i.e., the readers of the journalists’ publications). Looked at this way, there are only two types of PR: Guard dog PR and placement PR. Let’s look at each in more detail. Guard dog PR. These are the internal corporate PR representatives. Then they get plenty of the wrong kinds of attention. It’s called being human. It’s a myth. | CHRIS KOCH JUNE 11, 2010 Is lead generation killing marketing? What happens when you stake the value of your contribution to the company on something that you’ll never do as well as someone else? This was the gist of a very controversial assertion made by a senior marketer from a very well known B2B technology company during dinner at our ITSMA Marketing Leadership Forum (download highlights from the ITSMA Marketing Leadership Forum) when he said: “An overemphasis on leads is damaging our relationship with sales.”. You could hear the proverbial pin drop in the room after he said it. On the one hand, what he was saying seemed ludicrous. Seems doubtful. | CHRIS KOCH AUGUST 3, 2010 13 qualities of a good social media voice When people ask about how to use social media tools like Twitter, LinkedIn, or Facebook, I suspect that they are really asking about how they should sound in those tools. After all, the tools themselves are dead simple. You need a second hand on your watch to track how long it takes to set up a Twitter account, for example. But developing a social media voice is a more complicated proposition. good starting point is to create a social media policy for the organization. But these policies are more like guardrails than signposts. d love to hear your additions, comments, rants. Grammatical. | CHRIS KOCH NOVEMBER 12, 2010 Stop doing PR. Start doing visibility. Thanks for the great comments on last week’s post, “Is the Era of PR Over. Okay, so if the traditional model for PR is failing, what do we do instead? Most journalists have discovered social media as an important research tool. And research shows that even the stodgiest C-level executive does at least three web searches per day. That’s why increasingly, PR is going to become a matter of simply allowing your subject matter experts to be found rather than enlisting armies of PR people to try to force journalists and customers to find those subject matter experts. Outreach. Gatekeeper. | | | | | | | | | -
CHRIS KOCH | FRIDAY, SEPTEMBER 17, 2010 Why our thought leadership is broken All of our talk about marketers becoming publishers is incomplete. We can’t just become publishers, we also have to become advertisers. Let me explain. For centuries, publishers had an uneasy, co-dependent relationship with advertisers. wall existed between publishers and advertisers. Publishers (the good ones, anyway) gave some of the most prominent pages in their newspapers and magazines to advertisers in return for a lot of cash, access to a targeted group of customers, and editorial independence from advertiser influence. What’s the point? But that’s only part of the answer. Check. Check. MORE >> -
CHRIS KOCH | FRIDAY, JULY 16, 2010 Have you created a waking dream for your customers? Image via Wikipedia. ve been reading through applications for ITSMA’s Marketing Excellence Awards this week and I have been blown away by the quality of innovation and creativity that’s going on out there among our members (and other B2B companies)—I mean, I’m talking about a quantum leap over what I’ve seen in the three years that I’ve been mingling with these folks. can’t name the specific companies because we’re still in the midst of the judging process, but it doesn’t really matter because the stuff is so innovative. From marketing event to marketing retreat. One example stands out for me. MORE >> -
CHRIS KOCH | FRIDAY, FEBRUARY 12, 2010 How to squander your leadership in social media Social media experts often chide marketers about control. The experts say that in the new era of social media, marketers need to stop delivering tightly-scripted, one-way messages and start engaging in uncontrolled, transparent conversations with customers and prospects wherever those conversations happen. That’s why a change in the policies of perhaps the leading voice for social media, Forrester , has bigger implications than it may seem. Owyang’s blog is one of the most highly trafficked, most influential social media blogs today, as it was when he was at Forrester. Oh wait, I forgot. MORE >> -
CHRIS KOCH | FRIDAY, MARCH 4, 2011 What the slow death of B2B publishing means for marketers In our recent survey, How Customers Choose Solution Providers, 2010: The New Buyer Paradox (free summary available), nearly 60% of respondents said that idea-based content plays an important or critical role in determining which providers make it onto their shortlists. This cartoon making the rounds online captures the frustration journalists have with their online plight--and reveals the opportunity B2B marketers have to fill the content gap. Marketers always struggle with what to do next. There so many channels out there and so little time. The business model is broken. MORE >> -
CHRIS KOCH | FRIDAY, MARCH 26, 2010 How to get others to blog One of the biggest challenges for B2B social media marketers isn’t creating content, it’s helping others create content. Marketing is the default head of social media management in most companies. And while marketers can create some social media content, they can (and should) rely on their subject matter experts (SMEs) to create most of the stuff that’s going to build trust and relationships with customers. It’s no surprise. Creating content such as blogs is hard. That’s why marketers have to step in and help out. Here are some ways to do it: Send them what interests you. Filter research. MORE >>
- Should sales enablement be owned by sales rather than marketing? CHRIS KOCH | FRIDAY, SEPTEMBER 24, 2010
- 15 qualities of a good social media voice CHRIS KOCH | TUESDAY, AUGUST 3, 2010
- Why Lead Management Automation Really Matters CHRIS KOCH | FRIDAY, OCTOBER 22, 2010
- In social media, no one knows you’re an introvert CHRIS KOCH | FRIDAY, JUNE 25, 2010
- How to make social media add up to thought leadership CHRIS KOCH | THURSDAY, DECEMBER 16, 2010
- Should we stop marketing to the CIO? CHRIS KOCH | TUESDAY, OCTOBER 12, 2010
- Six ways that marketing needs to lead the organization in social media CHRIS KOCH | FRIDAY, MAY 14, 2010
- B2B social media lessons from Steven Slater and Mark Hurd CHRIS KOCH | FRIDAY, AUGUST 13, 2010
- Why you need to turn your customers into stalkers CHRIS KOCH | FRIDAY, JANUARY 21, 2011
- How to establish a voice of authority in a blog CHRIS KOCH | FRIDAY, APRIL 9, 2010
- Why serious games are a serious form of thought leadership marketing CHRIS KOCH | FRIDAY, JULY 9, 2010
- Why Tut would have been buried with his iPhone CHRIS KOCH | FRIDAY, MAY 7, 2010
- I don’t want to lose you! CHRIS KOCH | FRIDAY, NOVEMBER 12, 2010
- Social media raises the bar for customer intimacy CHRIS KOCH | FRIDAY, MARCH 12, 2010
- Top B2B marketing posts for 2009 (hint: social media) CHRIS KOCH | WEDNESDAY, DECEMBER 30, 2009
- Will you tell me what you think of my blog? CHRIS KOCH | FRIDAY, AUGUST 20, 2010
- There is only one objective in social media: create learning networks CHRIS KOCH | FRIDAY, JANUARY 8, 2010
- Do too many cooks spoil the blog? CHRIS KOCH | WEDNESDAY, JULY 28, 2010
- How Facebook’s privacy disasters will change B2B marketing CHRIS KOCH | FRIDAY, MAY 21, 2010
- There is no social media strategy, only marketing strategy CHRIS KOCH | WEDNESDAY, FEBRUARY 24, 2010
- The power of self-regulation in customer relationships CHRIS KOCH | FRIDAY, JUNE 18, 2010
- Integrating mobile into B2B marketing CHRIS KOCH | THURSDAY, MAY 27, 2010
- How to use social media for B2B CHRIS KOCH | FRIDAY, MARCH 19, 2010
- How social media will change lead generation in B2B CHRIS KOCH | FRIDAY, FEBRUARY 26, 2010
- Where is your mobile marketing center of gravity? CHRIS KOCH | FRIDAY, APRIL 30, 2010
- It’s official: Marketing owns social media management. Now what? CHRIS KOCH | FRIDAY, APRIL 16, 2010
- How to build emotional engagement in B2B marketing CHRIS KOCH | FRIDAY, APRIL 2, 2010
- When does content need to be mobile? CHRIS KOCH | FRIDAY, MARCH 5, 2010
- Thought leadership is still dead; long live idea marketing CHRIS KOCH | FRIDAY, FEBRUARY 5, 2010
- How much do you “charge” for your content? CHRIS KOCH | FRIDAY, JANUARY 29, 2010
- How much do you “charge” for your content? CHRIS KOCH | FRIDAY, JANUARY 29, 2010
- Why the volume and quality of interactions with customers has to pass for social media ROI CHRIS KOCH | FRIDAY, JANUARY 22, 2010
- Social media isn’t enough. We need a marketing transformation. CHRIS KOCH | FRIDAY, JANUARY 15, 2010
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