Neolane Interaction Tightly Integrates Real-Time and Outbound Marketing Campaigns
Customer Experience Matrix
MAY 31, 2013
One of its offerings, originally launched in 2009, is its real-time interaction manager, Neolane Interaction. However, it differs in several key details: - it supports both batch (outbound) and real time interactions. it supports both anonymous and identified customer interactions. offer arbitration (i.e.,
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