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Top 7 Customer Experience (CX) Trends for 2020

Martech Advisor

Remember Apple’s ‘Get a Mac’ campaign from 2005-2009? With over 20 billion connected devices in circulation by 2020 (as predicted by Gartner in a 2017 report) marketers will be looking to prioritize great customer experiences largely in the digital sphere. Learn More: What is Omnichannel Marketing?

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Video for Financial Services: Banking and Beyond

Vidyard

YouTube is one of the main places, if not the first, people look for “how to” information on a new product. WealthSimple demonstrates this through powerful storytelling, with multiple videos generating over 1MM views on YouTube alone.

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Video for Financial Services: Banking and Beyond

Vidyard

YouTube is one of the main places, if not the first, people look for “how to” information on a new product. WealthSimple demonstrates this through powerful storytelling, with multiple videos generating over 1MM views on YouTube alone. Who wants to spend time reading product pamphlets or a list of features when a video is available?

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Women’s History Month: 12 Influential Women in Content Marketing You Need to Know

ClearVoice

Mina Seetharaman , GVP Strategy & Operations, Global Product Management at Gartner. But she backs up that declaration with solid digital marketing and content experience, advice, and training imparted through multiple blogs, guides, ebooks, and YouTube videos. Mina regularly pops up in high-level content marketing discussions.

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Convince and Convert Blog: Social Media Strategy and Social Media.

Convince & Convert

Podcasts vs. YouTube. The pattern holds for YouTube and Linkedin, too. Whether you’re spending millions per year on marketing, or less than $50,000, your proclivity toward being active on Facebook, Twitter, Linkedin and YouTube is strikingly similar. Private brand communities vs. Facebook. Linkedin Groups vs. Twitter.

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Convince and Convert Blog: Social Media Strategy and Social Media.

Convince & Convert

Social media is not about Facebook or MySpace or Flickr or Twitter or blogs or YouTube. Too often we see social media strategies that involve putting photos into Flickr, videos into YouTube or the creation of a Facebook application and then never revisiting the environment to engage with the communities around this content.

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Marketer of The Month Podcast- EPISODE 083: B2B Marketing Strategies for SEO to Outrank Your Competition

Outgrow

Dan has previously worked with clients like GBH (Boston’s NPR), Harvard Business Review, NYTimes R&D, Gartner, Drift, Ring Doorbell and a lot more. And then went back in 2009, when I discovered Moz, Whiteboard Fridays with Rand Fishkin, and the beginner’s guide to SEO and all that stuff.

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