Tony Zambito

article thumbnail

How Buyer Behavior Will Change Amid COVID-19

Tony Zambito

The COVID-19 pandemic has forever altered the global business economy. There have been crises in the past where disruptive impact rippled through business commerce. In the last 100 years, the Great Depression, War World II, 9/11, and the 2008-2009 Financial Crisis come to mind. We are living in unprecedented times.

article thumbnail

The Emergence of the Social Business Persona

Tony Zambito

The impact of Social Business is proving to be a seminal period in our history.    Last year we saw some very profound thinking presented on social business.    Both David and Jeffrey offered provocative yet innovative thinking in 2009 on Social Business Design that still reverberates with me today. 

article thumbnail

Plan for the Social Buyer Before It’s Too Late

Tony Zambito

  An even more profound and sobering fact is that 80% of business buyers today say that they found their vendors as opposed to vendors finding them.    Don’t worry, you are in good company as 85% of business phone calls go into voice mail and are never returned. What is happening? 

Planning 100