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Paul Gillin

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Five Tips to Make Your Writing Sparkle

Paul Gillin

It’s the single best piece of writing advice I’ve ever had. In writing The Joy of Geocaching with Dana two years ago, I had the chance to use one of the best opening sentence I’ve ever written: “In early 2003 Ed Manley decided to kill himself.&#. We write best about topics that stir our passion.

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How Twitter Amplifies a Customer Attack

Paul Gillin

A 2009 study by Sysomos reported that 85% of Twitter users post less than one update per day, 21% have never posted anything and only 5% of Twitter users produce 75% of the content [3]. Best Defense. The best defense against a Twitter attack is to listen. In fact, most Twitter members use the service very little.

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