| | | Sales Challenger | |  2009 | 2 articles |
| Page 1 of 1 | Previous | Next | SALES CHALLENGER OCTOBER 19, 2011  Stop Stressing About Changing Customer Behaviors Brain is Co-Conspirator in Vicious Stress Loop , a 2009 NY Times article that had recently re-crossed the desk of our faithful leader, reveals that, under times of stress our first response is often to dig in our heels, even though we know change would be the better way forward. Greetings from sunny Las Vegas. No, that isn’t a typo – rats. Before I explain, let’s back up. Enter the rats. | SALES CHALLENGER MAY 10, 2011  The Coming Revolution in Energy Sales Peter Fox-Penner writes in the Harvard Business Review (July-August 2009): Utilities have always assumed that their output would continue to grow… But electricity and gas customers—aided by the utilities themselves—are reducing consumption. “Oil companies need holes, not drills” - Old Sales & Marketing Saying. By Andrew Kent. But utilities companies need not view this as a threat. | | | | | |
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