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Best Social Media Stats, Facts and Marketing Research of 2010

Webbiquity

the sources below provide a vast wealth of data, statistics and research results, as well as a bit of interesting social media trivia. Discover the answers to all of these questions and more here in more than 40 of the best resources for social media and marketing stats, facts and research of the past year. And much more.

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How to Tackle Real-Life Social Media Customer Service Obstacles

Hubspot

eMarketer research reveals that 46% of customers want to solve a problem when they're engaging with a brand on social media , and 39% are looking to give feedback about a product or service. ASOS also has a similar division set up on Facebook , with one page dedicated to customer service, and the other to marketing messaging.

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The Psychology of Choice

Hubspot

This post originally appeared on HubSpot's Sales Blog. While nobody knows exactly what makes people buy one specific product over another, decades of research provide us some insight into how choices are made. To read more content like this, subscribe to Sales. We live in an unprecedented age of options. Why Choice Is So Hard.