We only hire people whom we believe are interested in working this way." The KM exercise must be rooted in pressing business issues (and there should be plenty of those to go around, given the business climate). Comments Digg This. Digg This. Forrester Wave: Service Desk Management Tools, Q2 2008. 2008 Annual Google Communications Intelligence Report. © 1994 - 2008 CXO Media Inc. ); ); ); } document.write( ); if (document.getElementById(dclk1231)) { document.getElementById(dclk1231).src src = [link]. }. White Papers |. Blogs |. Video |. MORE >>

Furthermore, there was a 33% percent conversion rate on leads generated through the New York landing page , compared to a 12% conversion rate on 2008. In many instances, these audiences self-identify online as interested in specific topics, themes, products and/or services and congregate in groups, message boards or communities. From 2008 to 2009, Kinaxis saw a 270% increase in web traffic to Kinaxis.com and a 320% increase in conversions (customer leads), as a direct result of introducing the community. The B2B Social Media Marketing Series is supported by IDG Enterprise. MORE >>

Jenise Uehara Henrikson highlights the phenomenal growth of social media over the last six years, and particularly since 2008. He notes that some companies try to use a blog simply as a mechanism to re-post their press releases, and are subsequently disappointed by the results. Jeff Esposito here compiles results from several research studies in a collection of 30 interesting social media facts, among them: 82% of 18-29 year olds utilize at least one form of social networking. He also notes that once-hot Digg has devolved into “the MySpace of social sharing sites.” MORE >>

Furthermore, there was a 33% percent conversion rate on leads generated through the New York landing page , compared to a 12% conversion rate on 2008. In many instances, these audiences self-identify online as interested in specific topics, themes, products and/or services and congregate in groups, message boards or communities. From 2008 to 2009, Kinaxis saw a 270% increase in web traffic to Kinaxis.com and a 320% increase in conversions (customer leads), as a direct result of introducing the community. The B2B Social Media Marketing Series is supported by IDG Enterprise. MORE >>

What we were looking for… Visibility of links to social networking sites from their official websites – i.e. if you were an interested punter – how easy is it to find and connect with these big guns? Visibility of social network links from global site : Best of the 5 in terms of connections to Facebook, Twitter, Digg It, LinkedIn and Delicious on every page – then again they’re still firmly tucked away at the bottom of the  site so it’s easy to miss them. subscribers – and more interesting thought-leadership content. Fujitsu. MORE >>