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Customer Experience Matrix

2008

B2B

Wiki

Alterian Pushes Into Social Media Management with Techrigy Acquisition

Customer Experience Matrix

JULY 16, 2009

Previous acquisitions include Web content management (MediaSurface, 2008), contact optimisation (Campaign Calculus 2.0, message boards/forums (such as LinkedIn discussions), wikis (such as Wikipedia ), video and photo sharing sites ( Flickr , YouTube ), and some mainstream media blogs ( The New York Times , Wall Street Journa l).

Marketing Management

Marketing Management Acquisitions Social Media Marketing Automation Services

New Marketing Automation Options for Small Business in the VEST Report

Customer Experience Matrix

JANUARY 24, 2015

I’m revving up for the next edition of our B2B Marketing Automation Vendor Selection Tool (VEST) report, which will include six first-time entries. The system also extends beyond sales and marketing functions to include customer forums, Wikis, support tickets, project schedules with tasks assigned to individuals, and coupons.

Marketing Automation Services

Marketing Automation Services Small Business Marketing Paid Search Agency Marketing Report

Webinars

Sales & Marketing Alignment: How to Synergize for Success

How to Leverage Behavioral Science Insights for Direct Mail Success

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Customer Experience Matrix

Alterian Pushes Into Social Media Management with Techrigy Acquisition

New Marketing Automation Options for Small Business in the VEST Report

Webinars

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