Customer Experience Matrix

NOVEMBER 21, 2014

This distinguishes it from systems that rely primarily on feeds from external systems via API connectors or batch files. Technical users can still set up a feed using API calls or JSON posts when necessary. Web pages can be personalized by displaying contents selected by the recommendation engine. Sailthru was founded in 2008.

Lead Ranking 120

Lead Ranking Ideal Customer Profiles Personalization Classified Ads 120

Customer Experience Matrix

JULY 10, 2013

Optify was founded in 2008 and launched its original product, a search engine optimization (SEO) tool, about a year later. A proper API for bi-directional integration with any CRM system is under development. A dashboard lets users pick widgets to display selected information. Reporting is a particular strength.

Demand Generation Agencies 120

Demand Generation Agencies Marketing Automation Services Paid Search Agency Small Business Marketing 120

Customer Experience Matrix

NOVEMBER 15, 2012

Connections to touchpoints are typically through Web Services calls; connections to other sources are usually made through API calls and SQL queries. The results are usually displayed in a slot on a Web page or call center screen, although they could also be presented in an email, mobile device, or other channel.

Marketing Management 120

Marketing Management Marketing Automation Services Multi-Channel Touchpoints 120

Customer Experience Matrix

APRIL 16, 2009

On the other hand, Lyza is a young product (released September 2008) with only a dozen or so clients, so bugs would not be surprising. Intriguingly, Lyza can also display the lineage of a table or chart value. This happened when I was working with small files as well as the large ones.

Enterprise Management 120

Enterprise Management Work Management Analysis API 120

Customer Experience Matrix

AUGUST 3, 2009

Most current youcalc applications display a single chart from a single data source, such as “Time-Day Distribution for Google Analyzer”. There are two different whiteboards, one to show the actual application and another to display the flows used to construct each object. date range) and metrics (e.g.

Work Management 120

Work Management Marketing Management Demand Analytics 120

Customer Experience Matrix

APRIL 14, 2009

It offers many features that appeal to large marketing departments: fine-grained user rights management, rule-based content selection, multiple scores per lead, central processes to score leads and transfer them to sales, APIs to integrate with external Web forms, campaign cost tracking, detailed ROI reporting, and project management with tasks.

Enterprise Management 120

Enterprise Management Features Marketing Management Marketing Automation Services 120