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4 Steps to Drive Sales with a Social FAQ | Blogging and Content.

Convince & Convert

Not in a “here’s our FAQ&# way, but in a vigorous, social media way. I would also make a point to solicit input from customer service and sales teams, as they have more day-to-day interaction with fence-sitters. Answer Man Once you’ve identified your top six questions, answer them.

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Using Content to Move Prospects Forward in the Sales Cycle

Industrial Marketing Today

After-sales support such FAQs, How-to videos, Troubleshooting guides, User forums are all examples of after-sales content. Copyright © 2010 Tiecas, Inc. That closes the loop in your content marketing cycle while minimizing loss of qualified leads. Your content also needs to perform another key function.

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Convince and Convert Blog: Social Media Strategy and Social Media.

Convince & Convert

link] Deliverability Days Wrap Up + Fabulous Marketing Finds from Around the Web: 9/23/2010 « Topica's Blog [.] I especially like your comparison of social media to digital bumper stickers and an expression of passion for something, as opposed to permission to market to them.

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Blastoff for My New Social Media Newsletter

Convince & Convert

3 must-read articles about social media (plus a bonus from the Convince & Convert vault) Sent twice per week (usually Monday and Friday) Sent at 1pm pacific time 3-2-1: it’s the greatest newsletter in the history of social media newsletters.

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Facebook Success Summit - 22 Sessions on Everything Facebook.

Convince & Convert

facebook Rocks [link] objectivemarketer Facebook Success Summit 2010 @marismith @jaybaer @briansolis @mike_stelzner @ekaterinawalter and the likes. link] [link] objectivemarketer Facebook Success Summit 2010 @marismith @jaybaer @briansolis @mike_stelzner @ekaterinawalter and the likes.

Facebook 121
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Social Media Lawsuits Protect Yourself From Them | Guest Posts.

Convince & Convert

You'll see a line that resembles this: © 2008-09. | I've just changed mine to © 2008-10. She spends her days thinking about social media, public relations and digital strategies for her agency’s consumer focused clients. Thanks for the reminder; just did it. All rights reserved on the content of this blog.

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I Get By With a Little Help From My Friends

Convince & Convert

I’m on vacation in the great white north for a couple weeks, trying to spend a little time with the family and get The Now Revolution (my new book with Amber Naslund ) finished up.