How Did We Do??!! How (Not) to Ruin the Customer Experience by Asking for Feedback
Webbiquity
NOVEMBER 6, 2018
Web searches for “online reviews” took off, doubling between July 2008 and January 2011. Now, the opportunity to provide (relatively brief) feedback on significant purchases is still appreciated by most consumers and B2B buyers. Yelp, founded in 2004, began to get traction. How did we do? We want your opinion!
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