| || |
|Page 1 of 1 || Previous | Next |
| | SOCIAL MARKETING FORUM
NOVEMBER 22, 2010  Customer Service, Social Media and Email: Data and Tips
fax number was the least important in 2009, in 2008 the last place was for chatboxes. Today we are using all possible channels to provide customer service to our customers. People demand 24/24 and 7/7. don’t mind adding to it that people have inflated expectations and sometimes demands that are exaggerated. We live in a society of instant gratification and, to be honest, I personally find this rather sad. Customers and businesses will increasingly include social media. There are lots of examples of companies using Twitter for customer service purposes successfully.
NOVEMBER 22, 2010 | SOCIAL MARKETING FORUM
 Customer Service, Social Media and Email: Data and Tips
B2B Marketing Zone can personalize the content based on your interests, your LinkedIn profile, what you share on Twitter and LinkedIn, and what content people similar to you are sharing. More on Content Personalization
Sign-in using your social networks so we can begin to personalize your experience.
We need your email and password to allow you to log into your personalization features.
Enter your email address to reset your password. A temporary password will be e-mailed to you so that you may log in.