Top 7 Customer Experience (CX) Trends for 2020
Martech Advisor
DECEMBER 17, 2019
Tapping into omnichannel and digital customer experience (CX) trends will be the key to success for business leaders, marketers and CX planners in 2020. Infact, a recently published 2019 report by Google said that 85% of buyers will check for product/ service information online, even if they make a store purchase.
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