Remove interactive

Customer Experience Matrix

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ICON16: How Infusionsoft Plans To Dominate Small Business Marketing (and Make Life Better For Small Businesses Everywhere)

Customer Experience Matrix

My favorite product by far was DilogR , which provides interactive content including assessments, quizzes, and surveys; dynamic videos that let users choose which sections to view; and interactive images. So it's worth a look. DialogR could open this up to many more marketers, providing value for their businesses and customers alike.

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Kynetx Lets Marketers Customize User Experience Across Web Sites

Customer Experience Matrix

But from a marketer’s viewpoint, it’s still maddeningly difficult to recognize online visitors and interact with them as individuals. Kynetx was founded in 2007 and currently is used in more than 700 applications from about 250 developers. Today, we realize that our online identities are not as private as they then seemed. 24 to $1.60

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Demand Generation Implementation Survey - Background Results

Customer Experience Matrix

nbr responses vendor 8 Marketo 6 Eloqua 3 Genius.com 3 LoopFuse 3 Pardot 2 Market2Lead 2 Treehouse Interactive 1 eTrigue 1 Vtrenz (Silverpop) 7 No Response 36 Another intriguing bit of contextual information is the deployment date of the systems.

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Jesubi Doubles Sales Prospecting Efficiency

Customer Experience Matrix

Jesubi was the result, and more than doubled LeadJen’s touches per hour when it was introduced in 2007. The real attention has gone into scheduling and recording one-on-one interactions. Another way to look at it: Johnson showed me that it took 12 clicks to log an email in Salesforce.com, compared with about three clicks in Jesubi.

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Low Cost Systems for Demand Generation

Customer Experience Matrix

See my 2007 blog entry for some information or buy the Raab Guide to Demand Generation Systems for a detailed review. Treehouse Interactive : another company I spoke with recently, and another one I’m not writing about yet because they showed me some features that won’t be released for a while (early March). Just kidding.or

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Why Social Media Really Matters

Customer Experience Matrix

I’m being arbitrary but let's date it from 1998 to 2007. Search marketing reaches a new level of engagement because customers can interact directly with the company Web site. Date it from 1985 to 1997. search marketing. This is characterized by use of search engines to drive traffic to Web sites. social marketing.

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Alterian Branches Out

Customer Experience Matrix

The company also purchased contact optimization technology in April 2007, and has since integrated that as well. Alterian also lacks real-time interaction management, in the sense of providing recommendations to a call center agent or Web site during a conversation with a customer.