Customer Experience Matrix

OCTOBER 10, 2011

Campaign steps do support an unusual variety of output formats, including email, list exports, text messages, Facebook posts, digital printing, call center, and Web posts to external systems. Speaking of CRM, Beanstalk has existing connectors for Salesforce.com , NetSuite and Leads360. Anyway, back to BeanStalk.

Marketing Automation Services 120

Marketing Automation Services Work Management Marketing Management Marketing Automation 120

Webbiquity

JULY 19, 2010

Vendors didn’t want to reveal pricing and specifications to their competitors, and in many cases buyers didn’t want their own competitors to be aware of what they were buying (as it could tip off competitors to new product designs or process improvements) or even the terms they were getting. Share this on Facebook.

Enterprise Management 100

Enterprise Management Work Management Marketing Management B2B 100

Paul Gillin

JUNE 24, 2010

EMC is a premium-priced provider whose philosophy is to always go the extra mile to take care of the customer. That’s what Pitney Bowes did when a 2007 Postal Service rate increase prompted 430,000 calls from customers. Do you suppose the storage giant conducts an ROI analysis before making that decision? Of course not. Profit margin.

ROI 50

ROI Paid Content Social Marketing Webcast 50