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Crunchy, salty, nutritious news & views on B2B marketing for technology companies | Velocity - the B2B marketing acceleration agency for technology companies

Online Marketing Institute

Millions of white papers, books,… Read more… Doug Kessler | March 24th, 2009 | 4 comments SouthWest rap elevates the brand Saw a fabulous YouTube video the other day, where a Southwest airlines attendant delivered the pre-take-off welcome and safety instructions via an entertaining rap. Zillions of blog posts. See it here.

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What is Customer Experience (CX)? Definition, Design, Management, Trends and Examples!

Martech Advisor

Today, customers live and operate in a world that straddles multiple channels (online channels like email, social, mobile messaging and offline channels), multiple platforms (from Facebook to LinkedIn) and multiple devices (they switch multiple times a day between phone, desktop, laptop and other smart devices).