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Drive Budget Planning with the “IT Hierarchy of Needs”

The ROI Guy

The bad news is that even with this growth, most organizations annual IT budgets will remain below 2007 levels. For these solutions we see little pricing power for vendors, higher performance / capabilities at a lower cost year over year, and standardization / consolidation.

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How to Calculate Social Marketing ROI

Paul Gillin

EMC is a premium-priced provider whose philosophy is to always go the extra mile to take care of the customer. That’s what Pitney Bowes did when a 2007 Postal Service rate increase prompted 430,000 calls from customers. Do you suppose the storage giant conducts an ROI analysis before making that decision? Of course not. Profit margin.

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