Remove channel interactive
article thumbnail

Pitney Bowes Interaction Optimizer and Dialogue Offer Unified Inbound/Outbound Marketing Campaigns

Customer Experience Matrix

Purchases have included Group 1 Software (2004), MapInfo (2007) and Portrait Software (2010), which are now part of a customer analytics and interaction group within the company’s software division. HQ provides dashboards showing a campaign calendar, personal and delegated tasks, and results by campaign, offer, and channel.

article thumbnail

9 call analytics platforms for marketing teams to consider

Martech

Consumers crisscross multiple online and offline channels, often from the comfort of their own homes, to research products and services and make informed purchase decisions. Severna Park, Maryland-based CallTrackingMetrics was founded in 2008. Omni-channel attribution across calls, texts, form fills and chats. Target customers.

article thumbnail

16 marketing automation platforms your organization should consider

Martech

Social campaigns enable marketers to reach existing segments in social channels or to expand to reach new contacts that resemble existing profiles. Anomaly and struggle detection to optimize the customer experience across digital channels like websites, landing pages, and mobile apps. Click here to download! Acquia Campaign Studio.