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| Page 1 of 1 | Previous | Next | WORKFACE NOVEMBER 30, 2011 Delta Airlines: Making Perfect the Customer Experience in an Imperfect World Note: we humble customers expect customer service, but are often underwhelmed by actual experiences. Thus, I thought it was worth acknowledging incredible customer service coming out of Delta Air Lines. The following customer care response speaks for itself. Dear Mr. Larson, RE: Case Number XXXXXXXX. recognize your travel was adversely affected. Sincerely, Pascoela M. Bravo, Pascoela Fernandes! | |
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