Sat.Jan 01, 2011 - Fri.Jan 07, 2011

Tony Zambito

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Four Steps to Reinventing the B2B Buyer Experience

Tony Zambito

Image by incendiarymind via Flickr. One of the clearest mandates being heard from B2B buyers today is the desire for buying experiences that offer more than just a product or service sale.  This puts enormous pressure on B2B organizations to not only understand what buyers wish to buy, how they want to buy, and why they buy – but also how to provide an enriching buying experience that creates loyalty.

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The Importance of Buyer Personas to Lead-to-Revenue Management

Tony Zambito

Image by nicolasnova via Flickr. A tough assignment for B2B marketers today is getting a handle on how buyers progress through the buying and selling cycles.  As Sirius Decision and CSO Insights have reported on often, buyers are progressing through 70-80% of the buying and sales cycle before engaging directly with sales.  Understanding what buyers are doing in the lead generation to sales cycle gap is proving to be a competitive difference maker.