Enhance the Buyer Experience with Intelligent Engagement
Tony Zambito
SEPTEMBER 1, 2011
Image via Wikipedia. One particular trend I have noticed this year, in participant observations with B2B buyers, is the movement towards what I would label Intelligent Engagement. I referenced this in my previous article whereby I questioned the phrase Reach and Engage in contrast to Listen and Engage. Simply stated, B2B buyers are learning at an increasing rate how to decipher meaningful, relevant, intelligent, and engaging content from the fire hose that is now marketed to
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