Lead Gen Call Center In The Cloud - Virtual Hybrid
Smashmouth Marketing
DECEMBER 21, 2009
When we started Green Leads we set out to build the perfect Virtual Call Center. We accomplished it, and other than not seeing people face-to-face, the way we work is identical to a traditional call center. We can see people's dials, what CRM records they modify, listen in for training, etc. Of the many benefits, here are but a few: Working from home Distributed resources for disaster recovery (this happened with last year's ice storm) Flexible hours, allowing for a better work/life balance Redu
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