| | | InsightIQ Blog | | | | 3 articles |
| Page 1 of 1 | Previous | Next | INSIGHTIQ BLOG OCTOBER 7, 2011 Are Facebook "Likes" a Good Metric? Or a Metric at All? Social media has become a line item on virtually every agenda for marketing strategy meetings. There's no denying that. But the questions reverberating from CMO's and senior executive come down to ROI-a concern that is particularly bristly during tight economic times, as marketing budgets have in many cases been slashed the hardest. There is no standard set of KPI's for social campaigns, when it comes to Facebook , the arena's biggest outlet, the one unanimous metric is picked up in terms of "Likes". But what does a "like" really mean? Is a "like" really synonymous with a fan? Well, not really. | INSIGHTIQ BLOG OCTOBER 27, 2011 The Case for End to End Enterprise Analytics There has been a lot of chatter in the analytics circles about the need for a Chief Analytics Officer (CAO). Increased focus on data driving insights that drive corporate revenue has brought this to the surface. However, the case for CAO highlights the need for End to End Enterprise Analytics. Organizations that have not been focused on analytics in the past see analytics as a system that spans operations to finance to marketing. Let's make the case for a CAO building an End to End Analytics platform for a B2B internet company. So, data volumes are quite substantial. | | | | | | | INSIGHTIQ BLOG OCTOBER 25, 2011 Customer Analytics > Optimizing Your Collection Efforts Part 3 In a previous post I laid out the process to create the collections database and initial collections analytics during acquisition. This post will focus on how to utilize the database and analytics within proactive communications in order to optimize collection efforts then the ongoing tracking and enhancements required. . 1. Treatment Strategies : Analytics alone will not enhance collections efforts. Treatment examples which need to be setup and tied to each individual collections customers include (again, these are examples). | |
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