Spredfast Offers Systematic Management for Social Media Campaigns
Customer Experience Matrix
DECEMBER 14, 2009
Summary: Social Agency’s Spredfast helps marketers schedule social media campaigns the same way they schedule paid advertising. Cool. It seems like common courtesy to listen to an existing conversation before jumping in with a comment. If social media worked the same way, companies would first buy a monitoring system to track what’s being said, followed by tools to respond to comments made by others.
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