Why Customer Experience is the Ultimate Marketing Tool
Convince & Convert
OCTOBER 15, 2015
Rarely has the responsibility rested squarely on one department, which means the authority to ensure top-notch CX throughout every phase of the funnel has been spread too thin. CX must be optimized for the prospect, audience, and influencer, as Gartner emphasizes. This is important throughout the entire funnel.
Let's personalize your content